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Special Assistant to the Executive Director

Supervisor: Executive Director

University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 32 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

The Special Assistant reports directly to the Executive Director (ED) and plays a key role in managing the ED's day-to-day affairs as the ED works to support University Settlement. This role interfaces with many of the agency's stakeholders – board members and their assistants, agency administration, government and private funders, community members, external partners, elected officials, and the staff of University Settlement. This position will be the ED's overall administrative partner and The Special Assistant will also provide support to three Associate Executive Directors for Programs and other staff members in executing special projects, including research, writing and organizing projects, and coordinating day-to-day operations of the administrative office.


  • Responsible for providing administrative support to the Executive Director and senior management team
  • Work closely with the executive management staff on agency operations and special projects as assigned, including correspondence, research and assist with preparing for presentations, board meetings, meetings and events
  • Act as liaison for Facilities, Finance, Human Resources, Development, Information Systems, and the CEO
  • Manage the administrative office operations - to include daily mail, managing room reservations for 184 Eldridge, handling invoices/payments for administrative agency expenses, and welcoming external guests
  • Manage the Executive Director's and Associate Executive Directors' calendars; coordinate appointments and meetings and assist with travel arrangements
  • Sort, screen and distribute all correspondence including phone calls and mail and determine level of priority
  • Other duties as assigned by Executive Director and executive management


  • Bachelor's Degree required
  • Minimum 2 years' administrative experience supporting senior management preferred
  • Familiarity with our agency mission, the settlement house model, and New York City civic structures
  • Proven project management ability
  • History of success in roles requiring creative and critical thinking
  • Ability to demonstrate exceptional organizational and interpersonal skills across a range of tasks and audiences
  • Ability to work independently, demonstrate sound judgment, multi-task and take initiative in a fast-paced environment
  • Strong proficiency in MS Office, including Word, Excel, Power Point, and Outlook, and interest in learning more
  • Very good writing, speaking and telephone communication skills 
  • A sense of humor, collaboration, and commitment to the social justice mission of the organization welcome

Hours: Full time

Salary: Commensurate with experience, plus generous benefits

Contact: Submit cover letter and resume to APPLY

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