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Literacy Zone Coordinator

Overview: University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 30 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

The Adult Literacy Program provides ESOL and Technology classes to immigrant adults in New York City. University Settlement provides a comprehensive network of services to over 10,000 people of all ages lining in the Lower East Side. Its broad network of activities includes adult literacy classes, mental health counseling and intensive case management; group and family day care; support services to the formerly homeless; after-school and summer camp for children and teens; a senior center and a credit union.


  • Help coordinate and facilitate all external program activities and develop and maintain relationships with outside groups to enhance services
  • Arrange workshops for participants facilitated by community partners
  • Develop individual education plans with students and make referrals to other training and education programs
  • Track progress of student achievement and work with staff to ensure that students' goals are met
  • Do follow-up and outreach to help students be successful
  • Organize and plan community job fair
  • Promote our services and help in student registration process
  • Attend workshops, conferences and NY State-mandated meetings as required
  • Maintain attendance and performance records for students
  • Assist in development of program policies, curriculum and with grant writing and RFP's as needed
  • Train new staff on ASISTS and other databases
  • Work with Development office to create Program material to be disseminated to the public
  • Contribute to program blog and participate in social media advocacy campaigns.
  • Coordinate flow of information from Program to other Settlement programs
  • Work with staff to ensure that Program complies with NRS and NY State requirements
  • Other duties as assigned by the Program Director


  • Bachelor's degree required, Master's degree preferred in education or social work
  • Excellent oral, written communication, interpersonal, and organizational skills required
  • Experience working with culturally-diverse immigrant communities with knowledge of vocational training, computer literacy, employment, and ESOL and HSE programs
  • Familiarity with multi-service agencies throughout Manhattan, particularly Lower East Side
  • Bilingual (Spanish, Mandarin, Cantonese, or Russian preferred)
  • Experience in data entry with strong computer proficiency in Microsoft Office Suite and Google Suite
  • Case management experience preferred

Hours: 35 hours per week, some weekend and evening hours

Position starts October 1

Salary: Mid-40s, plus generous benefits package


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