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Consultant- Program Replication manual developer and writer (Part-time)

Overview: University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 31 sites in Manhattan and Brooklyn. Our mission is to empower the individuals we serve through comprehensive, quality services that strengthen families and meet the current needs of the community.

 Low-income families in New York City are currently living in one of the worst affordable housing crises in generations. The housing and eviction crisis remains particularly significant for New York City Housing Authority (NYCHA) residents. NYCHA housing is often a last resort for low-income families who cannot afford market rate apartments, and many residents have no place to go if they lose their subsidized housing. Project Home is a blended program that combines the following services: homelessness prevention for families and individuals at-risk of eviction; general short-term housing counseling and social services; leadership development and advocacy.  We are part of University Settlement, a community-based, multi-service agency that has served the Lower East Side community since 1886.

 Recognizing this growing community crisis, in late 2011 University Settlement's eviction prevention program, Project Home, piloted a new, proactive approach for working with NYCHA—designed to ensure low-income families could remain in their communities, and avoid the trauma of eviction. We negotiated an unprecedented arrangement with NYCHA, wherein the Housing Authority proactively refers tenants to Project Home as they receive their initial eviction notice. Tenants are then able to choose to work with Project Home Case Managers for one month, with the opportunity for extensions, before any legal eviction proceedings are initiated by NYCHA.

University Settlement has received additional funding to replicate this pilot in two additional NYCHA developments in New York City: one in the Bronx and one in Brooklyn. The Consultant will work with the Senior Program Director and Assistant Director to identify program steps and important areas and qualities that lead to successful completion of the program's desired outcomes.  They will review key areas for program replication and identify methods to successfully replicate and implement the program.  The Consultant will produce a cogent program manual that can be used by other organizations wishing to replicate this type of eviction prevention work.


  • Preferably have a formal education and training in program evaluation and replication, with a minimum of 4 years of relevant experience in a consulting-related position
  • have significant competency modeling and the ability to synthesize and present information in an easy to read and compelling way
  • have excellent writing skills and interpersonal and communication skills
  • have strong project management skills
  • the ability to work efficiently and effectively both autonomously and in small teams

Send cover letter and resume to Jennifer Vallone at


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