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Consultant- Program Evaluator

Supervisor: Senior Program Director 

Overview: Low-income families in New York City are currently living in one of the worst affordable housing crises in generations. The housing and eviction crisis remains particularly significant for New York City Housing Authority (NYCHA) residents. NYCHA housing is often a last resort for low-income families who cannot afford market rate apartments, and many residents have no place to go if they lose their subsidized housing. Project Home is a blended program that combines the following services: homelessness prevention for families and individuals at-risk of eviction; general short-term housing counseling and social services; leadership development and advocacy. We are part of University Settlement, a community-based, multi-service agency that has served the Lower East Side community since 1886.

Recognizing this growing community crisis, in late 2011 University Settlement's eviction prevention program, Project Home, piloted a new, proactive approach for working with NYCHA—designed to ensure low-income families could remain in their communities, and avoid the trauma of eviction. We negotiated an unprecedented arrangement with NYCHA, wherein the Housing Authority proactively refers tenants to Project Home as they receive their initial eviction notice. Tenants are then able to choose to work with Project Home Case Managers for one month, with the opportunity for extensions, before any legal eviction proceedings are initiated by NYCHA.

University Settlement has received additional funding to replicate this pilot in two additional NYCHA developments in New York City: one in the Bronx and one in Brooklyn. The part-time program evaluator will work with the Senior Programs Director and the Managing Director of Information Systems and Analytics to develop data and evaluation systems for this program expansion, including helping agency leadership to understand if this project provides a long-term return on investment for the City of New York.


  • Review data from Project Home's NYCHA pilot
  • Assist the program to determine a dollar amount to better calculate an individual social service's longer-term return on investment for a household and the larger community.
  • Work with the Senior Programs Director and the Managing Director of Information Systems and Analytics on developing internal systems to collect required data requested by the replication's funder
  • Train Project Home staff and our community partner in the Bronx on data collection standards
  • Ensure quality of the data by random verifications and validations
  • Support the Senior Programs Director on regular funder reports
  • Evaluate data to determine any cost savings for NYCHA


  • Master's degree required. Formal education and training in program evaluation and/or social science preferred
  • Minimum 7 years of related experience in program evaluation, philanthropy, and/or a related field required. Content area expertise in evaluating housing and community development initiatives preferred but not required
  • Minimum 4 years of relevant experience in a consulting-related position required
  • Significant competency modeling, synthesizing and presenting quantitative analysis and data in a variety of formats using a variety of software packages
  • Preferred experience with Salesforce
  • Excellent interpersonal and communication skills (verbal and written)
  • Strong project management skills and ability to work efficiently and effectively both autonomously and in small teams
  • Demonstrated commitment to University Settlement's core mission and its work within culturally diverse communities

Hours: Flexible. Assignment must be completed by April 15, 2018.

Salary: Commensurate with experience

Contact: Submit cover letter and resume to: APPLY

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