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Case Manager (Bilingual English/Spanish REQUIRED)

As the first settlement house in the nation and for over 130 years, University Settlement has been empowering New York residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

Project Home is a blended program that combines the following services: homelessness prevention for families and individuals at-risk of eviction; support for general short-term housing and social services; and leadership development and advocacy group. As the Case Manager, you are bilingual in English/Spanish and you will provide direct services to participants facing housing instability and/or are dealing with a wide range of housing issues in the Fort Greene, Brooklyn area.

What You Will Be Doing:

  • Perform outreach, intake, and on-going assessment to understand needs and plan the next steps to address needs
  • Mediate with landlords to achieve repairs, prevent evictions, and solve other housing problems
  • Accompany tenants to Housing Court and advocate for fair outcomes and achieve safe housing conditions
  • Assist with programmatic outreach and community education around housing issues
  • Provide crisis intervention and counseling
  • Document all services provided to clients in the database and keep client files up to date
  • Coordinate with the team for quality control and integration of services
  • Assist in program planning, evaluation, and administration
  • Assist in outreach and implementation of special projects related to addressing social justice issues at a macro-level
  • Conduct outreach to participants, community organizations, and housing linkages

What We Are Looking For:

  • You have a Bachelor's degree in Social Work or related major.
  • Proficiency in English and Spanish is required.
  • You are passionate about accuracy and thrive in a busy environment with excellent communication skills.
  • You have knowledge of housing and social welfare systems in New York City.
  • You can work within a culturally diverse community and as part of a team
  • Tenacious advocacy skills and a commitment to "case to cause" direct services perspective
  • You have a strong commitment to advancing diversity, equity, and inclusion.

Why You Should Join Our Team:

  • You're part of a mission driven organization that empowers NYC youth.
  • Health and Dental Insurance through 1199 at no cost to the employee
  • 20 vacation days
  • Flexible Spending Account and Pre- Tax Commuter Program
  • 403b retirement plan with up to a 6% employer match

Hours: 35 hours/week, generally business hours but flexibility required for emergency services.

Salary: Low 40s plus generous benefits package

Contact: Submit cover letter and resume to APPLY 


We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

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