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Case Planner

Supervisor: Program Supervisor 


As the first settlement house in the nation and for over 130 years, University Settlement has been empowering New York residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

The Prevention Program provides comprehensive home and community-based preventive services to children and their families. The program will provide services supported by the evidence-based model, Mobility Mentoring. The Program model includes working from a coaching model wherein the interdisciplinary team works closely with families in the community to establish and accomplish family-centered goals. As the Case Planner, you will work directly with children and families supporting their stability and growth and the accomplishment of family identified goals integrating the Mobility Mentoring into all aspects. The program works collaboratively with other University Settlement programs, community-based partners and ACS to ensure children and families have access to and are linked with resources and services that help them reach their optimum goals and achievements.


What You Will Be Doing:

  • Maintain weekly contact with clients in accordance with program contract
  • Complete safety and risk assessments in accordance with ACS contract mandates
  • Integrate Mobility Mentoring into work with clients
  • Document and submit all related information into the database within the deadline
  • Attend all required training as required and integrate training into work with families
  • Provide mediation and/or crisis intervention when indicated
  • Participate in all required meetings and training
  • Engage with ACS, medical providers, schools and other community partner organizations to ensure that families receive appropriate referral and linkages to other service providers
  • Engage and collaboratively track progress with clients within the Mobility Mentoring framework
  • Initiate solutions to eliminate barriers to goal achievement
  • Contact families within the timeframe to schedule an initial intake and meet with families
  • Monitor school attendance, obtain school records

What We Are Looking For:

  • You have a Bachelor's degree in Social Work or related field
  • You have 2+ years experience working with vulnerable children and/or families
  • You are passionate about accuracy and meet deadlines on time all the time.
  • You thrive in a busy environment and able to shift hears when needed.
  • You have a flexible schedule- able to work weekends and evening.
  • Ability to work independently, as well as contribute to a team
  • Strong communication skills and possess computer skills and willing to learn new systems
  • Bilingual Spanish/English fluency is a plus
  • You are willing to be an advocate for your program, participants and community.
  • You have a strong commitment to advancing diversity, equity, and inclusion.

Why You Should Join Our Team:

  • You're part of a mission-driven organization that empowers and advocates for the community.
  • 20 Vacation; 12 sick days, and 2 personal days
  • Comprehensive medical and dental coverage
  • Flexible Spending Account and Pre- Tax Commuter Program
  • 403b retirement plan with up to a 6% employer match

Hours: 35 hours per week


Salary: Mid 40s to 50K, plus generous benefits


Contact: Submit cover letter and resume to APPLY 

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

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