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Family Worker

As the first settlement house in the nation and for over 130 years, University Settlement has been empowering New York residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

Family Child Care Network (FCCN) and Department of Education (DOE) view family childcare as a respected and valued profession within the early care and education system in New York City. We seek to support and enhance the existing strengths of family childcare as birth-4 programs that promote continuous and responsive relationships, strengthen early learning skills, build resilience, and lay the foundation for all future learning. The primary role of the Family Worker is to build and sustain effective relationships with the families and affiliated providers to support the needs of all children enrolled in DOE family childcare programs.

What You Will Be Doing:

  • Support the enrollment process of families and other administrative tasks
  • Engage with families and affiliated providers to create individualized family plans
  • Provide ongoing services to families needing additional support services
  • Support families of children with special needs by attending case conferences and follow-up meetings.
  • Connect parents/caregivers to resources and make necessary referrals
  • Develop relationships with community partners and other support services
  • Collaboratively create and update a Community Partner Resource Guide for all providers and families.
  • Coordinate workshops and other activities with team to maintain family participation.
  • Document all family engagement sessions and align with the Early Childhood Framework for Quality
  • Participate in meetings to connect about providers, families, and coordinate all services
  • Participate in professional learning sessions delivered by the DOE
  • Support FCCN Director in updating family information in the Network database

What We Are Looking For:

  • You have an Associate Degree or Child Development Associate credential.
  • You have experience working in family childcare and/or with infants and toddlers.
  • You can travel within FCCN catchment area.
  • You are Bilingual in English/Spanish and English/Cantonese or Mandarin.
  • Good interpersonal and communication skills, including the ability to work as part of a team
  • You are willing to be an advocate for your program, participants, and community.
  • You have a strong commitment to advancing diversity, equity, and inclusion.
  • Why you should join our team:

Why You Should Join Our Team:

  • You're part of a mission-driven organization that empowers and advocates for the community
  • 15 Vacation; 9 sick days, 11 holidays
  • Comprehensive medical and dental coverage
  • Flexible Spending Account and Pre- Tax Commuter Program
  • Pension Plan through CIRS

Hours: 35 hours per week, plus generous benefits

Salary: High 30, plus generous benefits (Local 205)

Contact: Submit cover letter and resume to APPLY


We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

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