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Family Peer Advocate

Supervisor: Supervisor of Children's Services

Overview: University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 32 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

University Settlement's Community Based Children and Family Treatment and Support Services provides flexible, trauma-informed and culturally competent services to children and families where they need them. Through a continuum of supports and services The Settlement works individually with children and families to develop plans that build on their strengths, supports independence and ensures that children function optimally in their homes, their schools and in the community. Community Based Child and Family Services provide psychoeducation, mental health counseling and support, skill building and coping strategies that enables children and their families to gain mastery over challenges and flourish developmentally.


  • Through home and community based visits with caregivers and their families, and in line with a Treatment Plan, promote parent skill development as related to behavioral and medical health needs of the child
  • Provide training, coaching and modeling in educational advocacy and self-advocacy
  • Facilitate meetings, teamwork and effective partnerships between families and service providers
  • Provide "hands-on" and task oriented support to elevate skill building related to shared decision-making and collaboration skills, self-efficacy, and leadership
  • Strengthen caregiver's knowledge of diagnoses, behaviors and effective strategies through psychoeducation
  • Ability to find creative and empowering solutions to strengthen families with children impacted by psychiatric, emotional, physical health, developmental milestones and/or substance; including supporting the avoidance or managing of triggers
  • Promote the ability of caregivers to develop mutual and natural supports in their own community
  • Coach and teach effective communication and interpersonal skills
  • Track progress on treatment goals through the use of evidence-based screening tools.
  • Document all visits and meetings with clients in electronic health record in accordance with mandated documentation time frames
  • Work collaboratively with care coordinators and other providers working with a child and/or family
  • Attend supervision sessions with Supervisor and periodic staff meetings and trainings


  • Demonstrate 'lived experience' as a parent or primary caregiver who has navigated multiple child serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs
  • High school diploma, high school equivalency preferred or a State Education Commencement Credential
  • Knowledge of child and adolescent development and child serving systems
  • Demonstrated ability to work with and engage hard-to-reach populations as well as families and youth impacted by trauma, poverty, complex stressors, violence, mental health, etc.
  • Experience providing community and home-based services from a culturally competent and trauma-informed approach
  • Solid verbal, written and technology skills required
  • Ability to be a proactive and creative team player is a must
  • Strong organization and time management skills is a must
  • Proven track record of effectively working autonomously is a must
  • Comfortable traveling to and working in families' homes and communities
  • Specialized experience with domestic violence, special education, and/or advocacy favorable
  • New York State Credentialed Family Peer Advocate (FPA) Credential or FPA Provisional credential preferred
  • Bilingual English / Spanish/Cantonese helpful

Hours: Flexible hours - based on your schedule (can include weekend and early evening hours).

Hourly Rate: $22 per hour


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