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Family Ally for Community Psychiatric Support and Treatment

Supervisor: Supervisor of Children's Services 

Overview: University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 32 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

University Settlement's Community Based Children and Family Treatment and Support Services provides flexible, trauma-informed and culturally competent services to children and families where they need them. Through a continuum of supports and services The Settlement works individually with children and families to develop plans that build on their strengths, supports independence and ensures that children function optimally in their homes, their schools and in the community. Community Psychiatric Support and Treatment Services (CPST) provide psychoeducation, support, skill building and coping strategies that enables children to gain mastery over challenges and flourish developmentally.


  • Provide individualized and/or group services to children and families in the home/community
  • Provide Rehabilitative Psychoeducation, Strengths Based Service Planning, and/or Rehabilitative Supports according to child's treatment plan
  • Conduct intensive outreach to client and family
  • Assess family strengths and needs
  • Develop individualized service plans and facilitate service delivery
  • Must become fully knowledgeable of the mental health resources in Lower Manhattan and Brooklyn
  • Coordinate treatment plans and collaborate with service providers and community partners.
  • Maintain complete case management records, data collection and documentation as required by the program and according to Medicaid requirements 
  • Become trained in and execute evidence-based models where required
  • Other duties as assigned by the Program Director


  • Bachelors plus 2 years experience
  • Firm understanding of strength-based work, child and youth development, attachment, trauma, and family dynamics
  • Demonstrated ability to work with and engage hard-to-reach populations as well as families and youth impacted by trauma, poverty, complex stressors, violence, mental health, etc.
  • Experience providing community and home-based services from a culturally competent and trauma-informed approach
  • Excellent verbal, written and technology skills required
  • Ability to be a proactive and creative team player is a must
  • Strong organization and time management skills is a must
  • Proven track record of effectively working autonomously is a must
  • Comfortable traveling to and working in families' homes and communities
  • Bilingual skills in English/Spanish, English/Cantonese or English/Mandarin a plus
  • Experience working with young children (0 - 5 years); or domestic violence or with adolescents is favorable

Hours: Part time- up to 30 hours per week (can include weekend and early evening hours).

Salary: Hourly Rate: $25 - $30 per hour


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