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Family Support Specialist

As the first settlement house in the nation and for over 130 years, University Settlement has been empowering New York residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.
Early Head Start offers comprehensive child development services, family support services and advocacy to low income pregnant women and families with children under three years of age. The program provides developmentally appropriate care and home visits to families in the Lower East Side and Brooklyn.

What You Will Be Doing:

  • Co- facilitate and provide coaching to parent-child group facilitators
  • Communicate with parents and staff about the groups
  • Participate in trainings and consultations
  • Act as a liaison between Ackerman Institute and the Early Head Start program
  • Participate in child and family planning meetings
  • Partner with mental health partners to facilitate referrals for children and families impacted by trauma
  • Share trauma-informed perspective and resources with staff
  • Support providers and staff in planning activities for and responding to children who are experiencing trauma
  • Assess strengths and needs of families and assist families with goal setting and follow-up
  • Build relationships with families and support home-school connection
  • Coordinate events for fatherhood involvement and engagement
  • Maintain complete and up-to-date record keeping of files and other documentation
  • Facilitate program transitions and ensure that children's files are up to date
  • Participate in individual and group supervision
  • Identify red-flags for trauma and respond supportively to mitigate the impact on the family and child
  • Provide classroom support

What We Are Looking For: 

  • Bachelor's Degree in Social Work, Psychology, Counseling, or related field
  • You are Bilingual English/Mandarin or Cantonese.
  • Experience working with children and families
  • Coursework and/or training in Trauma-Informed practice is preferred

Why You Should Join Our Team: 

  • You're part of a mission-driven organization that empowers and advocates for the community
  • 20 days of vacation, 2 personal days, and 12 sick days
  • Comprehensive medical and dental coverage
  • Commuter Benefits
  • 403b retirement plan with up to 6% match

Salary: mid to upper 30's plus generous benefits

Hours: 35 hours per week

Contact: Submit cover letter and resume to APPLY


We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

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