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Director of Communications and Marketing

Supervisor: Chief Operating Officer 


Working in a shared service environment, the Director of Communications and Marketing will work with The Door, Broome Street Academy, and University Settlement, three independent 501c3 organizations that share a CEO and administrative/back office functions. University Settlement (www.universitysettlement.org), The Door (www.door.org), and Broome Street Academy (www.broomestreetacademy.org) are affiliated New York City nonprofits that tackle the complex issues surrounding poverty for over 50,000 New Yorkers each year.

If you want an opportunity to impact the lives of New Yorkers, look no further. You're the kind of person we need to lead our busy, enthusiastic, and committed team. You're best in class with demonstrated skills in social, digital, and media relations. You think strategically, take the initiative, enjoy managing and inspiring your colleagues, and are a proven manager of complex projects.


You will manage the Marketing & Communications Manager and the Communications Associate, as well as work collaboratively with the Managing Director, Individual Giving particularly as it relates to annual appeals and special events. You will be responsible for (1) the development and supervision of all communications, marketing and media relations efforts in support of each organization's brand-building and fundraising goals and (2) coordination of special projects.

This is a pivotal leadership role on a three-person team that supports University Settlement, The Door, and Broome Street Academy. We work hard, move fast, and never know what today will bring while making sure to have fun.


What you would do: 

  •  Strategic Communications Planning: Develop an annual strategic communications plan for each organization, complete with creative, targeted tactics that complement the Development Department's larger fundraising goals for the year; as well as supporting the goal of community engagement, recruitment and advocacy

 Media Relations:

  •  Serve as the primary media contact for University Settlement, The Door, and Broome Street Academy
  •  Develop and implement a strategic annual media plan, focused on raising overall organizational visibility, as well as targeted visibility of key programs and leadership staff
  •  Identify additional opportunities for media engagement and field media inquiries and interview requests with an eye towards each organization's communications goals
  •  Grow and update media contact list, and build relationships with members of the media
  •  Write and distribute press releases, letters to the editor, and pitch stories to media
  •  Coordinate media events and staff media interviews
  •  Provide media skills training workshops to organizational staff and participants, as needed

Brand Awareness:

  •  Build brand identities for our three agencies with external audiences
  •  Develop and manage brand standards
  •  Work with the Marketing & Communications Manager to manage the development of organizational messaging and materials for various target audiences

Online Communications:

  •  Provide primary oversight and quality control of websites for our three agencies
  •  Supervise the Communications Associate in the development of all online content

 Donor Communications:

  • Provide guidance to the Managing Director, Individual Giving, on donor communications initiatives

What we are looking for:

  •  You have 5+ years of experience in marketing, communications, and fundraising
  •  You thrive in a busy environment and able to juggle multiple assignments on time, all the time
  •  You know communication is key. You are a doer with superb writing and editing skills
  •  Demonstrated media relations expertise
  •  Demonstrated outreach and marketing skills
  •  You can embrace change and adapt strategies for diverse projects
  •  Demonstrated awareness and sensibility for print and web-based communications and marketing
  •  You have 2+ years' experience leading staff
  •  You are willing to be an advocate for your program, participants and community
  •  You have a strong commitment to advancing diversity, equity and inclusion

Why you should join our team:

  •  You're part of a mission driven organization that empowers and advocates for the community
  •  20 Vacation; 12 sick days, and 2 personal days
  •  Comprehensive medical and dental coverage
  •  Flexible Spending Account and Pre- Tax Commuter Program
  •  403b retirement plan with up to a 6% employer match

Required submissions: cover letter, resume, and 2 writing samples of communication materials (blogs, op-eds, press releases, emails, or social media content) as PDF to the link below:

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