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Program Coordinator

Supervisor: Program Director

Overview: University Settlement is one of New York City's most dynamic social justice institutions, with an impressive legacy as the first settlement house in the nation. For 130 years, University Settlement has been an anchor in the low-income and immigrant communities where we work, offering pioneering programs in early childhood care and education, youth development, eviction prevention, literacy, theater and visual arts, senior services, and mental health. Each year, we engage over 40,000 New Yorkers through our network of 32 sites in Manhattan and Brooklyn. Our mission is to empower residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

Creative Steps is a private early childhood program offering a school day preschool program (9am-3pm), a full-day UPK program, after-school (3-6 pm), as well as a holiday and summer camp program. Located on NYU's campus in one of the residential complexes near Washington Square Park, the early care and education program enrolls community children ages 12 months through 4 years and employs a play-based and child-centered curriculum with additional enrichment programming such as music, movement, and art.


  • Perform general office duties, including serving as a Receptionist, answer the telephone, open door using intercom system, and welcome parents, children, and visitors. Assist with faxing, scanning, making copies, and filing
  • Manage data entry of children/family records and tuition payments received using Excel and Salesforce. Provide monthly updates to supervisor on families that have current or outstanding balances. Deposit payments and generate and distribute invoices to families in cubbies or by email
  • Actively participate in and assist with the coordination and delivery of parent engagement, outreach, and fundraising activities, including the development of promotional and communication materials, meeting and greeting families, staffing events, etc. 
  • Assist Directors in preparation of materials for parent communications, tours, classroom lessons, professional development, etc. Assist with preparation of final documents including editing and final review of classroom newsletters and students' year end portfolios
  • Assist Education and Program Directors with coordination of teacher schedules and staffing coverage, including maintaining attendance logs and active supervision checks in classrooms and on playground
  • Assist the Directors with the coordination and curriculum development for after-school and spring and summer camp programs
  • Provide support to Directors to meet DOE-UPK contractual requirements classroom, including entering attendance in Vendor Portal and on individual attendance cards, supporting meal plan (prep lunch, inform parents about weekly menu by email and posting on bulletin boards)
  • Provide overall office assistance to Directors including maintenance of student and staff files to help ensure that the center and individual participants are in compliance with DOH and DOE regulations (training hours, medicals, Aspire accounts, fire & lockdown drills, etc.) and ensuring that all student medicals are up-to-date by entering data into the health & immunization tracking database and assisting Educational Director to maintain up-to-date staff medicals as well as the staff training notebook
  • Provide overall office assistance to Program Director and Educational Director by preparing RFPS, bid sheets, regular inventory, ordering, and purchasing general school supplies, materials for classrooms, and after-school snacks (on-line and locally), and supporting the admissions/enrollment of new and continuing students
  • Maintain and organize school's library of children's books, identifying books that are damaged and need to be replaced, restocking, etc.
  • Assist Directors to help manage the facility including securing maintenance and IT technical support, maintaining a professional appearance, and helping to ensure and maintain a safe and healthy environment for the children, parents, and staff
  • Assist in classrooms and other duties as requested and assigned by supervisor


  • Bachelor's degree required.
  • Min 2-3 years' experience working in an office setting
  • Must have excellent computer skills (Microsoft Suite: Word Excel, PowerPoint, Publisher)
  • Experience with Sales Force desirable
  • Must have excellent communication skills, written and oral
  • Professional demeanor
  • Bi-lingual desirable 
  • Confidentiality should be maintained at all times

Hours: 35 hours/week, Monday-Friday

Salary: Low 40s, plus generous benefits

Contact: Submit cover letter and resume to APPLY

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