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Crisis Specialist

As the first settlement house in the nation and for over 130 years, University Settlement has been empowering New York residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

New York State's Medicaid Health Home initiative offers care management for beneficiaries with intensive, high-cost service needs. The health home model provides the basis for unified systems of care to coordinate and integrate physical and behavioral health care, chemical dependence treatment, and social services provided to health home members. The target population is: children/youth ages 0 - 21 who have: two or more chronic conditions or one single qualifying condition of Serious Emotional Disturbance (SED) or HIV/ AIDS or Trauma/at risk for another condition. The Crisis Specialist will provide crisis intervention, prevention, and resolution at home and community based environments.


  • Provide crisis intervention to children in the community and home environments with SED, Complex Trauma or other illnesses
  •  Provide comprehensive care management and other social support services
  •  On-call rotation duties, and coverage as needed
  •  Other duties assigned by the supervisor

Must haves:

  •  BA in a social sciences or social work required
  •  You have 2+ years working or volunteering with children with special needs and their families
  •  You are comfortable building relationships with diverse social, cultural, and economic groups
  •  You are proficient using Electronic Health Records (EHR)
  •  You meet deadlines on time, all the time
  •  You know that communication is key
  •  Fluency in a second language is a plus
  •  You are a relationship builder with colleagues
  •  You have a strong commitment to community engagement and to advancing diversity, equity, and inclusion

Why you should join our team:

  •  Because you have a passion for collaborating with communities and neighborhood residents
  •  Your interesting in having a large impact on important real time issues
  •  You want to contribute to a dedicated team
  •  You'll be part of mission driven organizations that empower NYC residents of all ages

Rate: $22 an hour

Hours: Part-Time (17 hours)


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