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Community Center Operations and Engagement Program Director

As the first settlement house in the nation and for over 130 years, University Settlement has been empowering New York residents by building on their strengths through comprehensive, quality services that meet the current needs of the community; innovation that anticipates future needs; and advocacy to improve the community as a whole.

University Settlement operates after-school programs for elementary and middle school children at several sites in Brooklyn and Manhattan. These programs provide academic support; artistic, cultural, and athletic enrichment; therapeutic services; and opportunities for family involvement. As the Community Center Operations and Engagement Program Director, you will oversee the delivery of services across a network of three Cornerstone Community Centers; including direct supervision of the overall daily operations to ensure all goals, targets and quality performance outcomes are met. You will also mentor, coach and guide the Cornerstone Site Director to enhance and provide quality programs.

What You Will Be Doing:

  • Collaborate with other senior team members to provide quality and innovative afterschool programming 
  • Be an active leader with community service partners and advocate for your programs by creating new relationships.
  • Develop partnerships with other programs to identify opportunities for new initiatives or expansions
  • Analyze data and implement training and capacity building initiative to create innovative and quality programs
  • Ensure that programs maintain an emotionally and physically safe environment for youth and community members
  • Partner with Development Office by serving as a trusted programmatic voice, collaborating on fundraising and grant writing efforts
  • An active leader and participate in Settlement-wide activities and policy initiatives
  • Collaborate with the administration team to ensure proper support for programs.
  • Create a positive and caring work culture that promotes well-being, racial equity, respect and self-care for staff

What We are Looking For:

  • You have 3+ years of progressive leadership experience in program design, implementation, and evaluation in a community-based direct service setting, preferably in a youth development organization.
  • You have 3+ years of staff management experience and the ability to deliver high-quality services to community members.
  • Success in providing effective training, onboarding , support and mentoring to retain talented team members.
  • Strong organizational and project management skills
  • Demonstrated success managing reporting and compliance requirements for state, federal, and city funded programs alongside a firm understanding of budgeting processes in order to articulate the fiscal needs of a program
  • Highly developed interpersonal and communication skills; adept at working with and relating to diverse constituents in a fast-paced environment
  • Ability to foster a supportive environment for both program participants and staff
  • Sense of humor
  • You have a Bachelor's degree.

Hours: 35 hours a week

Salary: Commensurate with experience, plus generous benefits

Contact: Submit cover letter and resume to APPLY


We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

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