Job Listing > Houston Street Center
Position:
Office Assistant
Supervisor:
Community Center Director
Overview:
University Settlement, established in 1886 in the Lower East Side operates a 42,000 square-foot community facility (in partnership with the Chinatown Y) that includes recreational, fitness, classroom, meeting and office space for the community. The Office Assistant will be responsible for creating a welcoming atmosphere, providing excellent customer services, and regular monitoring of center activities in University Settlement’s spaces. In addition, s/he will be an active member of the team that fulfills the mission of University Settlement and the Center.
Responsibilities:
- Front desk and phone reception, tours, information sharing and customer relations with all inquiries.
- Physically roving the center, in coordination with other center staff, during high use times and at regular intervals, to ensure safety and proper use of the center.
- Assure daily and hourly renters have reserved resources ready and available; trouble-shoot and address problems with users, equipment, spaces in coordination with Community Coordinator, Center Assistant Director, Center Director, and YMCA partners.
- Assist with room set-ups to ensure that the space is properly equipped.
- Data-entry and other administrative tasks.
- Assist with correspondence, reporting, billing and other administrative duties.
- Assist with outreach and other public activities.
- Other duties as assigned by the Director.
Qualifications:
- College and/or other significant administrative experience
- Prior customer relations experience required; experience in a non-profit setting preferred.
- Excellent communication and computer skills, understanding of neighboring communities, and cultural competency required.
- Excellent organizational skills.
- Ability to work independently and as a member of a collaborative team.
- Strong interpersonal skills, problem solving ability and crisis intervention skills required.
- Bilingual in both Cantonese and Mandarin strongly preferred.
Hours:
Full-time, 35 hours per week (Monday through Friday)
Salary:
$13.10 an hour, ($23,800 annually), excellent benefits
Start Date:
immediate
Send resume and cover letter to:
Arnie Angerman, Director, Community Center
University Settlement
184 Eldridge Street
New York, NY 10002
Please mention “Office Assistant”
houstonstreetcenter@universitysettlement.org
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